All jewelry is 100% handcrafted, so minor variations are inevitable. Every natural stone bead also has exclusive organic textures—soft swirls, subtle inclusions, and distinctive natural hues—so no two pieces are identical. These are not quality defects.
If you notice significant defects (large chips, cracks, or abnormal spots), reach out to our customer service right away; we’ll provide free return or exchange services upon verification of the quality issue.
